Thursday, January 16, 2014

Speed Up the Internet for Novice Users

There are plenty of ways in which you can speed up your Internet connection. If you are struggling with a slow connection and don’t know how you can fix the issue, here’s all that you can try out just now.
  • Conduct a speed test of the hardware and installed software to see if the Internet speed is below the standard speed that you otherwise enjoy. You can use an online speed tester to figure this out.
  • If the speed that you are paying for isn’t the same that you are actually getting, call up your service providers and demand an explanation – don’t settle for anything below a revised payment plan or enhanced speed.
  • You can also check out if your modem or router is working fine. A reset of the device can help better things.
  • If you are using a WI-FI modem or router, try changing the channels and pick a channel that is less clogged. If there are plenty of appliances at your home or workplace using the WI-FI network, chances are that it may have led to network congestion and thereby resulting in reduced Internet speed.
  • Trying the wired channels can also help increase the Internet speed, particularly if the problem was due to WI-FI network jamming.
  • Scan your PC for malware infection and see if the reduced speed was due to a virus. Once the scan is complete, you will notice that the speed has also become better. 
  • If you haven’t cleared your browser history in a long time and the cookies, cache, and others are clogging its memory, it can lead to reduced browser performance. You may feel that the slow performance is due to the Internet speed while simply clearing the browser history can do the trick here.

If none of the above works for you, you will have to opt for expert tech support so that the actual cause of the issue can be identified and adequately dealt with. Do not hesitate to call promptly and thereby fix this issue before you lose out on productivity, time, efforts, and also deadlines. 


Friday, January 3, 2014

Costco Customers Are Targeted for Phishing Scams

Every year, holiday season calls for explosion of spam, scam and a wide range of security threats. This year, a holiday themed email scam targeted customers of retail giants. Especially when customers were frequently using those stores to place orders – one of those hapless victims are shoppers of Costco.

Costco email scam

One holiday shopper of Costco have almost fallen for the prey of Costco email scam as she used both online and local retail stores and trusted the brand. Marianne Bartley, the shopper, revealed that "Costco's a very reputable company. I believe in them so I almost didn't think twice" when the email scam hit her inbox. The email stated that the company has spotted an issue with the order of delivery as the address mentioned for home delivery is incorrect. She continued with "They were going to refund me, but if I didn't do it within a week then I would be fined 21 percent" which triggered her suspicion.

The major aspect which prompted the seeds of suspicion was the language error she spotted in the mail. As she couldn’t believe which she read, she considered rereading over and over again. She realized that the grammar of the email was not correct and such incorrect language problem was unlikely from reputed brand as Costco. She said that the language grammatically was not quite right. It didn't ring true and I had to reread it."

Do not disclose your contact details

The holiday email scam also threatened to fine her with 21% of the total order amount if she would not fill out the form and furnish her contact details. Hence, she called out Costco customer service department. The national customer service of Costco clearly warned that such mails are ‘phishing scams’ and need to be deleted immediately.

"If you received an email concerning a delivery failure or cancellation: immediately delete the e-mail and do not reply. This is a phishing scam and was not sent by Costco. Costco is not affiliated with the e-mail in any way."

Hence, be prepared and refrain from falling to such lures being targeted at holiday shoppers of reputed retail giants.